How to place an order....

Before ordering

By placing an order you are agreeing to my terms and conditions, please read them before ordering thankyou. It is also advisable to refer to the product information which details metals and components used and other helpful information for the item you are interested in.

How to place an order   -   Shopping Cart, Phone, Post

Ordering is easy, select your chosen items, making sure to check details of the design codes, quantity, colours, sizes, descriptions, crystals, "pearls" etc. as I do not offer refunds or replacements if you have ordered items incorrectly. If you realise that you may have made a mistake when ordering please contact me as soon as possible by email to confirm the correct details, because it may be too late once I have started work on your order.

Please check that the colour you require is available in your chosen designs. If it isn't it may be available in a different type of component, please contact me if this is the case.

You can order through the shopping cart using your credit/debit card via Pay Pal. The safer, easier way to pay. This enables you to use your debit or credit card without revealing your number to us.

You can also place your order by phone. I will advise you on payment method. Sorry I do not accept credit/debit cards over the phone.

Alternatively order by post with a cheque made payable to: Kerry Steeden. You can also send a postal order but this would have to be sent by recorded delivery and you to retain proof of posting.

Send to:

Kerry Steeden Designs,

8 Tile Kiln Lane,

Leverstock Green,

Hemel Hempstead,

Hertfordshire.

HP3 8ND

Please enclose details of:

Your name

Address

Plus delivery address if different

Landline Phone

Mobile

Email

Date of Wedding

Please quote: Design Code, Quantity, Sizes, Colours, Description

I will send confirmation of orders by post or email. Please allow time for cheques to clear before I start work on your order. Please do not email your card details to me as this is not secure. 

Delivery times: please allow 4 weeks, possibly longer in the busy wedding season. When ordering please allow plenty of time for delivery, plus extra time for those all important hair trials and dress fittings. If you need something in a hurry please contact me on availability. If you have any questions please do not hesitate to phone or email.